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Home rules at Macchiato Suites

Here is some piece of information which will make your stay a comfortable and enjoyable one

Check-in

Check-in time is from 2 pm. If the room is available before, we will be happy to anticipate your check-in time. Please, tell us your arrival time in order for us to make your arrival the most welcoming one.

Check-out

Check-out time is until 12 pm.

Payment:

Payment is due on departure, unless otherwise agreed. We accept a valid credit card (Visa, Mastercard, Maestro) or cash.

It is expected to pay a tourist tax of 2 € per person per night, up to a maximum of 14 consecutive nights. This city tax must be paid by the guest directly to the structure at checkout. (Articolo 4 del Decreto Legislativo 14 marzo 2011 numero 23)

Breakfast:

Continental Buffet Breakfast is served every day in the breakfast area from 8 am to 10 am from Monday to Friday, from 8:30 am to 10:30 on Saturdays and  Sundays. Please tell us in advance if you have any allergy in order for us to offer you a proper breakfast.

Macchiato Suites offers a shared kitchen where guests can make a tea, a coffee, heat up the milk, etc… It is not allowed to cook.

Macchiato Suites is obliged to register its guests data and send a copy of the recording to the police department (Italian law number 675 of 34/12/1996), for this purpose all guests will have to show a valid ID or passport at check-in.

Strangers or people who are not registered are not allowed to access the structure.

The common areas are video monitored, in accordance with the principles, rules and obligations under the General measure 28 April 2010 of the Privacy.

To allow cleaning of the rooms, guests are kindly requested to leave their rooms before 12 pm. After this time, we no do guarantee cleaning.

Towels are changed every day. Bed linens are changed every two days.

Every room has a safe where guests can put their belongings. However, Macchiato Suites, will not be responsible for any loss of objects or of other personal belonging of the guest.

Guests will be given keys to access the building gate, the structure and the rooms. There is a penalty of 30 euros in case of loss of one of these keys.

Please, always make sure you close the front door and the gate every time you go out and come back.

It is strictly forbidden to introduce and to use in the structure and in the rooms dangerous objects, gas cans, flammable liquids, electric stove, open flames devices, etc…

Smoking is strictly forbidden in the entire structure.

Please, make sure you switch the lights and air conditioning off, turn off the tap, in order to avoid any unnecessary consumption.

Free Wi-Fi is available in the entire structure.

Pets are not allowed.

The management reserves the right to ask their guests the compensation for damages and/or for losses however caused to the property in a willful and/or negligent way.

With the start of the stay, it is tacitly accepted the above-mentioned regulation.

Thank you for your collaboration.

We wish you a pleasant stay.